Job Vacancies

POSITIONJunior Customer Success Manager (EU time zone)
COMPANYMaestro
LOCATIONBrussels
JOB STATUSfully remote
REQUIREMENTSWhy Join Maestro
Real impact from day one. Customer Success Managers at Maestro work directly with clients and influence real business results, not just internal metrics.

Strong learning environment. Maestro offers structured onboarding and extensive internal training materials, allowing junior specialists to grow deep expertise in marketing automation and customer success.

Long-term career and financial growth. The role offers a transparent growth model tied to the client portfolio you manage. As your expertise and impact grow, so does your compensation.

International, remote-first team. Work with clients and teammates across Europe in a distributed, product-driven environment.

Сomplex and interesting product. Maestro is a powerful platform with multiple tools and use cases — ideal for people who enjoy learning, problem-solving, and building expertise in SaaS and marketing technology.
What We’re Looking For
Must-have

Fluent Russian (clients & internal training materials are in Russian)

Able to work according to EU time zone

Strong communication and relationship-building skills

High learning ability and genuine interest in technology & marketing: for example, you should have at least some basic understanding about marketing fundamentals (funnels, conversions, segmentation), and some IT-related knowledge would be beneficial (i.e., how APIs work, etc,).

Comfortable working with data, metrics, and dashboards

Basic Technical & AI Acumen

Being able to navigate across different AI tools and utilize them in order to increase efficiency: ChatGPT, Claude, etc

Understands how integrations work (API basics, data mapping, event-based triggers)

Analytics

Comfortable working with segmentation logic, flows, and website personalization tools

Able to evaluate campaign performance using key metrics (conversion rate, uplift, retention) and consult with AI

Uses analytics to inform CRM strategy and client recommendations

Confident in using AI to identify trends and provide data-backed insights
DUTIESAs a Junior Customer Success Manager, you’ll work closely with clients after they sign with Maestro. Your mission is to help them successfully implement the platform, understand its capabilities, and get real business value from it.

This role sits at the intersection of customer communication, marketing logic, and basic technical understanding. You don’t need deep prior experience in marketing automation — we’ll teach you. What matters most is curiosity, energy, and the ability to learn fast.

Additionalapply here https://jobs.hire5.co/jobs/7123378-junior-customer-success-manager-eu-time-zone-maestro

Please send all inquiries to:
Elmira Kabiyeva, MBA
Career Center
Tel +7(727)2374829 (1018), +7 701 765 53 95
e-mail:plof@kimep.kz