| Job Vacancies |
| POSITION | IT Operations and Support |
| COMPANY | EPAM |
| LOCATION | Almaty |
| JOB STATUS | remote |
| REQUIREMENTS | If you enjoy solving technical challenges and collaborating with others, choose this program and learn to ensure the smooth running of IT operations. Our learning path is beginner-friendly, as we will teach you to offer top-notch user support from scratch. By participating, you will have the opportunity to: Understand the fundamentals of IT operations and IT service management Explore the best practices and guidelines for ensuring the quality of IT services Master popular knowledge management tools to gather, organize and share information effectively Learn how to provide holistic user support, ranging from identifying problems to troubleshooting Develop your soft skills, such as communication, problem-solving and stress management After completing the program, you will gain market-oriented expertise, which you may apply at our company or anywhere else in the IT industry. |
| DUTIES | General requirements: Citizens of Kazakhstan and permanent residents who are eligible to work in this country Specialists changing careers and graduates Individuals aged 18 years and older Skills requirements: English level from B2 (Upper-Intermediate) and higher Basic computer literacy Strong communication skills Attention to detail and knack for active listening Nice to have: Basic knowledge of IT service management We offer Industry-focused education with EPAM, a leader in AI transformation engineering and integrated consulting Free access to top-notch educational materials and resources Beginner-friendly approach with clear instructions and well-structured content Regular guidance from seasoned mentors throughout your training Integration of AI tools to provide an innovative learning experience Opportunity to join the EPAM team upon successful program completion |
| Additional | apply here https://www.linkedin.com/jobs/search/?currentJobId=4385746031&distance=25&f_TPR=a1773959578-&geoId=105526356&keywords=customer%20support%20representative&origin=JOB_ALERT_EMAIL&originToLandingJobPostings=4385746031&sortBy=R&trk=eml-email_job_alert_digest_01-primary_job_list-0-see_all_jobs_button_ssid_4967046345_fmid_iz7k3~mn1cmx14~j4 |
Please send all inquiries to:
Elmira Kabiyeva, MBA
Career Center
Tel
+7(727)2374829 (1018), +7 701 765 53 95
e-mail:plof@kimep.kz