| Job Vacancies |
| POSITION | Virtual Assistant |
| COMPANY | JoJo Tea, a specialty US-based tea company |
| JOB STATUS | part-time, 10h/week, EST hours, remote |
| REQUIREMENTS | About the company JoJo Tea is a Miami-based specialty tea company on a mission to reshape American tea culture — to get more people heating up water and brewing proper tea at home. Founded in 2011, JoJo Tea sources and sells some of the highest-quality pure white, green, black, oolong, and pu-erh teas available in the US. Today they supply around 200 active wholesale accounts — restaurants, coffee shops, hotels, bakeries, and major cruise lines — while also running a Shopify e-commerce store, a Miami tea room that hosts private tea ceremonies and public tea parties, and an expansion into Amazon and a dedicated wholesale portal. It's a small, hands-on team with a strong point of view on quality and craft — and a business that's growing faster than its admin layer can keep up with. Requirements Excellent written English (clear, warm, professional tone) Prior experience supporting a small business or founder Highly organized and responsive — quick turnaround on customer-facing emails Strong attention to detail — you treat a missed email like a missed customer Comfortable juggling multiple inboxes simultaneously without losing threads Comfortable with standard tools (email, spreadsheets, messaging apps) Nice-to-haves Familiarity with e-commerce or wholesale operations Comfortable with Shopify or Amazon Seller Central Analytical mindset — you enjoy spotting patterns in customer behavior and order data Interest in tea, specialty food & beverage, or hospitality |
| DUTIES | They're looking for a reliable, organized Virtual Assistant to take ownership of the admin layer of the business. You'll be living across ~10 email inboxes — orders, purchasing, accounting, retail, reservations, and a handful of team members — triaging customer orders, responding to inquiries, and making sure nothing slips through the cracks. This is not a calendar-heavy EA role. It's a hands-on inbox and customer-ops role where you become the layer of trust that keeps the business running smoothly while the team focuses on growth. Over time, there's real room to grow the scope — starting with pattern-spotting and customer insight work (what customers are ordering, when, and why) to help inform planning and marketing decisions. Who this is a great fit for VAs who genuinely enjoy living inside someone else's inbox Organized, responsive communicators with strong written English People with prior experience supporting a small business or founder Candidates who like structure, follow-ups, and keeping the ship tidy People curious about e-commerce, wholesale ops, or specialty food & beverage |
| Additional | Apply here: https://jobs.hire5.co/jobs/7630279-virtual-assistant-for-jojo-tea-a-specialty-us- based-tea-company-part-time-10h-week-est-hours-remote?promotion=1969225-trackable- share-link-kimep Contacts: tania@hire5.co *Research and selection for the vacancy is carried out by Hire5 |
Please send all inquiries to:
Elmira Kabiyeva, MBA
Career Center
Tel
+7(727)2374829 (1018), +7 701 765 53 95
e-mail:plof@kimep.kz