| Job Vacancies |
| POSITION | Client Services Specialist |
| COMPANY | Louis Vuitton |
| LOCATION | Almaty |
| JOB STATUS | full time |
| REQUIREMENTS | About the job The Client Services Specialist drives client engagement and sales development across both direct and remote touchpoints, from initial outreach through post-sales support, ensuring excellence in service delivery and sales performance in alignment with Maison values. This role focuses on proactive client acquisition, effective sales, seamless service resolution, and contributes to long-lasting relationships through empathy, knowledge, and operational precision. Job responsibilities Key Responsibilities Comprehensive Client Support: Strategically engage clients through proactive outreach, extending invitations for personalized appointments and cultivating opportunities for direct sales. Facilitate remote sales transactions, including delivery coordination within Kazakhstan, delivering a seamless remote client experience Handle all client inquiries and requests, from pre-purchase assistance to post-purchase service, across phone, email, and digital platforms Deliver timely and effective solutions while ensuring client satisfaction Provide technical assistance, product advice, and service process guidance Contribute to the success of loyalty programs through service excellence Provide direct client support on the floor in case of a 100% outreach achieved |
| DUTIES | Profile Hard Skills Customer Relationship Management Customer Service Product Knowledge Negotiation Product Demonstration Selling Techniques Order Management Support Service Delivery Execution Upselling Workflow Prioritization SLA Compliance Basic Data Entry Persuasive Writing Inventory Management Soft Skills Communication Adaptability Customer Centricity Attention to Detail |
| Additional | apply here https://www.linkedin.com/jobs/view/4408064242/?eBP=NOT_ELIGIBLE_FOR_CHARGING&trk=eml-jobs_jymbii_digest-job_card-0-jobcard_body_4408064242&refId=xIuxGjflRGOvtvEKV%2FQNcg%3D%3D&trackingId=lQ1CYC0oSzyif7f4EU743w%3D%3D |
Please send all inquiries to:
Elmira Kabiyeva, MBA
Career Center
Tel
+7(727)2374829 (1018), +7 701 765 53 95
e-mail:plof@kimep.kz