Job Vacancies

POSITIONCustomer Support Representative
COMPANYHiggsfield AI
LOCATIONAlmaty
JOB STATUSfull time
REQUIREMENTSWho We Are Looking For

Everyone at Higgsfield is an A-player. We’re looking for teammates who bring:

High IQ, energy, and agency.
Extreme autonomy and ownership.
The ability to move fast, experiment constantly, and learn even faster.
Resilience under pressure and readiness for an always-on environment.
A balance of empathy, judgment, and community intuition.
The drive to raise the standard for the entire team, not just yourself.
DUTIESWhat you will work on

Responding to user questions quickly, clearly, and accurately.
Solving product-related issues and guiding users through steps with clarity and empathy.
Identifying bugs, unusual cases, or refund requests and escalating them via workflows.
Following internal policies and using automation tools to keep response times fast.
Maintaining a professional, friendly, and helpful tone in every interaction.
Additionalapply here https://www.linkedin.com/jobs/view/4455123739/?trk=eml-email_job_alert_digest_01-primary_job_list-0-jobcard_body_0_jobid_4455123739_ssid_4997099361_fmid_iz7k3~mwcjoime~h9_crv_9&refId=rlnSHMJOlnalP7TwgT6k4Q%3D%3D&trackingId=8Bn6GcHL8dfjt3cCT%2FHFBw%3D%3D

Please send all inquiries to:
Elmira Kabiyeva, MBA
Career Center
Tel +7(727)2374829 (1018), +7 701 765 53 95
e-mail:plof@kimep.kz